PlayLuck Casino Review

PlayLuck Casino
PlayLuck
4.6
Up to £100 plus 100 extra spins
UP TO £100 + 100 EXTRA SPINS
Max bet limitations per spin apply. 35x wagering requirements apply (i.e the bonus x35). Higher wagering requirements may be applied depending on the games played. 18+.T&C apply, See Below.

PlayLuck Features

  • Good game portfolio
  • Generous welcome bonus
  • Secure and fully licensed operator
  • Loyalty Club
Pros
Cons
  • More than 800 different slots
  • User-friendly website
  • Good variety of jackpot games
  • Numerous quick deposit options
  • No app, but mobile play is excellent
  • Customer support is not 24/7
  • Limited bonus opportunities
  • No search tool on FAQs
4.6

PlayLuck Casino was launched in 2020, but they have put together a well-established brand in a short amount of time.

PlayLuck Casino is owned by Clever Motion, a company in Romania, and they are operated by AG Communications Limited, which is based in Sliema, Malta. 

The site is for UK players and is also accessible through mobile play. PlayLuck Casino hold licences from the United Kingdom Gambling Commission and the Malta Gaming Authority. 

With a great range of live games, over 850 slots and good payment options, PlayLuck are a popular casino, and the site is available in English, German, Finnish and Norwegian.

PlayLuck Info

Types of Games SupportedLive Casino, Video Slots, Slots, Table Games, Jackpot Games, Slingo, Bingo
Game Providers Supported1X2 Gaming, Bet Soft Gaming, Evolution Gaming, Blueprint Gaming, Amaya, Playson, NextGen Gaming, Play'nGo, NetEnt, Microgaming, Red Tiger, Booming Games, Quickspin, Thunderkick, Realistic, High Games, Skillzz Gaming
Currencies SupportedUS Dollars, Euro, British pounds, Kroner (DKK, NOK, SEK), Brazilian Real, Canadian Dollars, Australian Dollars 
Website Language SupportedEnglish, German, Norwegian, Finnish

PlayLuck Casino Overview

There is an eye-catching design on the PlayLuck Casino website, based on a blue and purple colour theme.

The main landing page features the Top Slot games that they recommend, plus a scrolling banner full of different PlayLuck Casino promotions.

The site is straightforward, with the main areas being the Casino and the Live Casino. There’s a very dynamic feel about the site, which makes it engaging.

There is no dedicated PlayLuck Casino app, but the site performs smoothly via a mobile website without extra software.

PlayLuck Casino does not offer many promotions to players compared to other casinos. But we will look at the PlayLuck welcome bonus in more detail in this casino review.

PlayLuck Casino Bonus

PlayLuck Casino
UP TO £100 + 100 EXTRA SPINS
Max bet limitations per spin apply. 35x wagering requirements apply (i.e the bonus x35). Higher wagering requirements may be applied depending on the games played. 18+.T&C apply, See Below.

PlayLuck Casino Game Types

Access to a good range of games is essential for players at casino sites. So it’s good to assess your playing options before getting into the PlayLuck Casino welcome offer, precisely what we did.

Different players have different preferences, and we wanted to explore various types of games, from live dealer game show play to Megaways slots.

For this PlayLuck Casino review, we found the following types of games available:

  • Live Dealer Games - Get more interactive with liver dealer games like Poker, Blackjack and Game Shows.
  • Slots - There’s a large selection of standard slots like Book of Dead, Doom of Egypt, Starburst and Time of Madness at PlayLuck Casino.
  • Jackpot games - Jackpot Slots come with potentially huge payouts compared to regular slots.
  • Megaways - A popular kind of slot play that offers many pay lines.
  • Table games - Online casino games at PlayLuck Casino include popular table play like Blackjack, Roulette and Baccarat.
  • Video slot games - Slot games but with added levels of multimedia for engagement.
  • Lottery games - Play Instant Win Scratchers and Lottery-style draws.
  • Slingo - A popular game that combines traditional slots and bingo.
  • Bingo - Join Bingo rooms to play this game of chance.

PlayLuck Casino Bonuses & Promotions

Bonuses and PromotionsHaving looked at the types of games available, next for this PlayLuck Casino review, we study what bonuses players can pick up.

The first casino bonus is the PlayLuck Casino sign-up offer, the first of the gaming promotions we will look at here.

But there is a dedicated Promotions page accessible through the main menu on the site, which gives players details of all of the current offers, including a Rewards Program.

➺ PlayLuck Casino Welcome Offer

The PlayLuck Casino welcome offers credits up to £100 plus 100 extra spins, so the maximum value is quite generous.

This is a deposit-based promotion. The rewards are credited to you across the first four deposits on the account.

An initial deposit of £20 has to be made for the PlayLuck Casino welcome offer. For that, you will receive the first 30 free spins and a 50% deposit bonus of up to £50.

On the fourth deposit, you will receive the same, i.e. 30 free spins and a 50% deposit bonus up to £50. The free spins will be split between the second and third deposits.

The bonus funds are subject to a fairly standard 35x wagering requirement. 

Key T&Cs 18+. New Players Only. Welcome Package split over four deposits. Min €20. Wagering Requirement: 35x. Spins are credited in specific games. Spins expire after 24 hours. Promotion is available for 72 hours. Terms and Conditions apply.

➺ Promotions Page

In the main menu of the PlayLuck Casino, there is a link to the Promotions page, and we recommend visiting there once you have logged in. 

It will be possible to see if there are other current promotions like free spins, deposit bonuses and any game-specific bonuses.

➺ PlayLuck Casino Drops & Wins

While looking at gaming options for this PlayLuck Casino review, we did find plenty of Drops and Wins opportunities. That is where daily or weekly prizes can drop for play on selected slots.

➺ PlayLuck Rewards

There is a rewards system in place at PlayLuck Casino. This VIP program allows players to earn points to climb up the tiers to earn extra perks like quicker payments and exclusive offers.

PlayLuck Casino Review Banking Options

Banking OptionsAs seen in this PlayLuck Casino Review, there is much to explore. But before playing, you will need to deposit.

There are good payment options available at PlayLuck Casino. That’s good for players with options from debit cards to PayPal.

Each deposit method provides instant deposits with a minimum of £10 per transaction.

For withdrawals from PlayLuck Casino, the processing times will vary. For example, it could take up to six working days for a withdrawal via Bank Transfer or to a debit card. 

Most eWallet options run between the same day and up to 48 hours after PlayLuck has approved a request.

Withdrawals have to go back to the source that funded them. If that is not possible, say in the instance of an expired card, then it could delay things. 

Accounts have to be fully verified before withdrawals.

As a player based in the UK, we found the following payment options available at PlayLuck Casino:

  • Visa/Mastercard Debit Card - A very convenient and secure option with payments easy to track online.
  • PayPal - Deposit can be made through a linked PayPal account.
  • Bank Transfer/Trustly - Link a bank directly to PlayLuck Casino for straight transfers. Standard bank transfers are generally among the slowest to process.
  • Skrill - A popular, secure e-wallet with a good app, available in different currencies.
  • AstroPay - A third-party payment system including a virtual debit card for instant transactions.
  • MuchBetter - Easy to use app based e-wallet.
  • Paysafecard - Paysafecards can be loaded with cash in person and used online.
  • Neteller - A popular e-wallet platform offering quick, secure payments.

PlayLuck Casino Software Providers

Not only is having a good range of games, like the 800+ available at PlayLuck Casino, a great thing, but we want to see some quality in all that.

That quality comes from games provided by big-name software operators like NetEnt.

They should provide a smoother gaming experience, potentially more features and better payouts.

Here are some of the leading software providers we uncovered for this PlayLuck Casino review.

  • 1X2 Gaming
  • Bet Soft Gaming
  • Evolution Gaming
  • Blueprint Gaming
  • Amaya
  • Playson
  • NextGen Gaming
  • Play'nGo
  • NetEnt
  • Microgaming
  • Red Tiger
  • Booming Games
  • Quickspin
  • Thunderkick
  • Realistic
  • High Games
  • Skillzz Gaming

PlayLuck Casino Safety & Trust

Safety and SecurityOnline safety and responsible gaming are both essential aspects of any play. PlayLuck Casino has both angles covered well.

While there are suitable security measures like encryption, players must ensure that they are doing everything they can for security, like keeping login credentials private and not using insecure networks.

▼ Licences - PlayLuck Casino is legit, holding operating licences from the British Gambling Commission and the Malta Gaming Authority.

▼ Safe Payments - Transactions at PlayLuck, either on their site or via mobile, are all secured by 128-bit SSL encryption, and secure servers are behind firewalls.

▼ Personal Data & Privacy Policy - It is worth looking at the PlayLuck Casino privacy policy. That indicates concisely how they collect and store personal data and what they do or don’t do with it.

▼ Responsible Gambling - There is a Responsible Gambling section on the PlayLuck Casino site. That helps players get an understanding of how to manage their gambling. For example, tools like session time limits, deposit limits and cool-off periods can be established.

PlayLuck Casino Mobile Site & App

There was no PlayLuck Casino app to download when writing this casino review.

But the full casino experience, including live dealer games, can still be played on a mobile device. 

Complete account management, including payments and deposits, can also be done.

There’s no software needed - players can visit the PlayLuck Casino site. It’s the same exciting and user-friendly experience.

In tapping around, we didn’t notice any lag on live games, and their quality was also excellent.

The mobile website loads fast but always uses a stable connection where possible to ensure you get the best experience.

How To Register at PlayLuck Casino

New customers can get up and running quickly at PlayLuck Casino. Here are the steps that we took to open an account with them:

Visit PlayLuck Casino

Registration at the site can be done on a computer or through a mobile browser. Click a promotional banner or the yellow 'Create Account' button to start.

Complete Registration

Registration is easy. The first screen will ask for a working email, which you'll need in case they need to contact you.

Set the password on the next screen, ensuring it's memorable but secure.

Enter your mobile number, which, too, needs to be active.

Create a username for the site.

The following pages will ask some easy questions about personal data, like name and address.

Confirm agreement to the privacy consent and any promotional preferences. This page also has a promo code box, but you don't need one for the PlayLuck Casino sign-up offer.

Verification

PlayLuck Casino may ask for further verification of the account. To do that, you can email a scanned copy of the required documentation for proof of ID and address to their support team. You must only do this once, generally before the first withdrawal request. 

Deposit

Once logged in to the new account, go to your 'Cashier' section in the lobby and click 'Deposit'. The first deposit has to be at least £20 for the PlayLuck welcome bonus.

PlayLuck Casino Customer Support

Customer SupportThere is an extensive FAQ section on the PlayLuck Casino site. It’s just one long page of details, though, with anchor links. So it’s not the most convenient layout. The information is good, but there’s no search tool.

The PlayLuck support team is available seven days a week. The PlayLuck Live Chat operates from 08:00 CET to 00:00 CET. 

  • Live Chat
  • Email: care@playluck.com

The only points of contact for customer support are live chat and email. The latter can be done by submitting a form through their help section or at care@playluck.com.

PlayLuck Casino Review Conclusion

We discovered a lot of positives about PlayLuck Casino. First, the site is straightforward, and players can quickly get into various gaming options.

They do fall short on bonuses and don’t have a dedicated mobile app. 

But the gameplay is strong across the casino, and good payment options exist.