Bonuses & Offers ⭐⭐⭐⭐⭐
They provide a great welcome bonus for new users that is attractive. On top of that, they also offer great promotions and bonuses for existing customers. Some of these promotions are geared towards single games, while others are linked to bets like parlays. Either way, bettors will love the bonuses and offers presented by PowerPlay.
Betting Variety ⭐⭐⭐⭐⭐
PowerPlay offers a tremendous sportsbook. From the 30+ sports leagues to the hundreds of betting markets, you will be able to play as you want. Even markets like Prop Betting is available, which sometimes is not found on other major bookmakers are prominent with PowerPlay. Overall, their betting variety is top notch and one new bookies should try and replicate if they want to be successful.
Banking Options ⭐⭐⭐⭐
PowerPlay offers standard banking options for users. Canadians can deposit and withdraw using Debit, Credit, eWallets and Bank Transfers. This is expected by every sportsbook and anything less would be disappointing. I don't believe they go above and beyond in terms of payment options, which is why I couldn't justify giving them 5 stars.
Payout Speed ⭐⭐⭐⭐
This is always an interesting section to write about. Payout speed is important but many times, it's on the financial institution and payment method. With that being said, I decided to give PowerPlay 4 stars because they provide standard service. I don't think they go above and beyond, which isn't bad by any stretch. I just believe they offer the standard for this section.
Key Features ⭐⭐⭐⭐⭐
PowerPlay offers some robust features, such as its early cash out option, in-play betting and massive sportsbook. These are enough reasons to stay with the bookmaker and register. PowerPlay's features rival some of the better bookmakers on the market, which showcases the trajectory of this betting site.
App & Mobile experience ⭐⭐⭐⭐⭐
PowerPlay does not offer a dedicated mobile app but since the website is optimized for mobile play, I think it's easy to give them 5 stars. I would love to have an actual app, but I think PowerPlay has bigger fish to try at this time. For now, their mobile site works well and I think that's all we can ask for from a (relatively) new bookmaker.
Security and Trust ⭐⭐⭐⭐
I think PowerPlay offers great security methods but I don't think they are fully trusted by Canadians, yet. When they are fully legal in Ontario that will ease the minds of many bettors. The Curacao license hurts them a tad. But I think they are on the brink of being fully trusted. Once they are approved by the AGCO and iGaming Ontario, I will fully trust them since that governing body is one of the strictest in Canada.
Licensing ⭐⭐⭐⭐
This is a tough section to review. I don't think the Curacao license is bad but I think there are better licenses and regulators to obtain. Also, not being fully legal in Ontario and with no timeline is also an issue. I think bettors will be safe on PowerPlay but they could improve this zone dramatically.
Software & Games ⭐⭐⭐⭐⭐
It was easy to award PowerPlay with 5 stars for this section. They use the best software and provide the best games for their online casino. Anytime you see a bookmaker using software such as Microgaming and Playtech, you know that they offer a legit casino and games section. With hundreds of gaming options, you'll be able to play for hours.
User Betting Experience ⭐⭐⭐⭐
Maybe I am a tough critic but the responsiveness of a website is important to me. I found the website to be clunky to use. This impacted my betting experience because as someone who grew up around technology, I feel like I am justified in commenting on a website's functionality. With that being said, I loved everything else. It was easy to register, place bets and find the sports I wanted to wager on. The website needs improvement, however.
Sign-up Process ⭐⭐⭐⭐⭐
We were able to sign-up and register with PowerPlay easily. There were no added hurdles to overcome, which is something we've seen from other bookmakers. Overall, the process was simple and reflected some of the best bookies on the market.
Customer Support ⭐⭐⭐⭐
PowerPlay provides everything you could ever want for customer service. My only gripe is that their Live Chat feature is not 24/7. While it isn't a HUGE deal and there are other avenues for support, it's unfortunate for users that need assistance immediately. If PowerPlay were to offer 24/7 live chat, I would give them 5 stars.