Founded in 2000 out of a single office in Stoke, England, bet365 is now one of the biggest and most popular sportsbooks in the world. In this bet365 review, I will tell you all you need to know about this legacy brand, starting with its strengths and weaknesses. Let’s get into it!
Bet365 Sportsbook Review
- Bonuses and promotions4.0
- Mobile and App Experience4.0
- Security4.0
- Customer Support4.0
- Banking and Payments4.0
Bet365 Top Features
- Elite soccer betting markets
- Bet-Builder tool
- Great live betting features
- iOS & Android sportsbook app
- Great reputation
- Huge betting market
- Bet Builder and other sportsbook features
- Many banking options
- Simple layout
- Winners often have their accounts limited
- Inconsistent customer service
bet365 Review
bet365 Strengths and Weaknesses
In my opinion, bet365 is one of the best betting sites in Ontario. It’s not perfect though. Before I get into the in-depth review, let’s quickly go over the strengths and weaknesses of bet365 Canada.
bet365 Strengths
- Huge soccer betting market: bet365 is a must-have if you are a soccer bettor. The betting site has bets available for almost every league in the world, and tons of player and team props available for every game.
- World-class betting app: The bet365 betting app is one of the best in Canada. It has a super simple user interface and all the same betting markets as the desktop site. It is available for download on iOS and Andrioid devices. Unlike a lot of Canadian sports betting sites, bet365 has a sportsbook app that is available for download on iOS and Android devices.
- Sportsbook features: bet365 has more unique features than almost any other betting sites in Canada. Our favourite is the Bet Builder. This single-game parlay tool allows you to pick up to 12 picks from one game and combine them in one bet.
bet365 Weaknesses
- Account limits: bet365 has a bad reputation for quickly limiting players' accounts if they win big. This reputation is unfortunately true.
- Limited customer service: bet365 customer support is available via 24/7 live chat and by email. It’s not always helpful though. Staff sometimes don’t provide as much detail as you would like, which makes the entire process take longer than it should.
Overall, to me, the positives of bet365 definitely outweigh the negatives. However, if you are a high roller or someone who cares a lot about customer service, bet365 might not be your best option.
Bet365 Info card
Website: on.bet365.ca | Company: Hillside (International Sports) ENC |
Year founded: 2000 | Contact information: Live Chat, Email, Social Media |
Licence & regulation: iGaming Ontario, UK Gambling Commission, Malta Gaming Authority, and numerous other licences around the world. | Sponsorship Deals: Stoke City FC, UEFA Champions League, Charlotte Hornets |
Address/Headquarters: Media Way, Stoke-on-Trent ST1 5SZ, United Kingdom | Payment Methods: Visa, MasterCard, Interac, Apple Pay, PayPal, paysafecard, Instadebit, Bank Transfer |
Features: Live betting, Bet Builder, early cash out | Odds Providers: bet365 |
Casino Providers: Microgaming, Playtech, Play'n GO, IGT | Casino game types: Slots, Blackjack, Roulette, Live Dealer Games, Game Shows |
Apps Devices: iOS, Android | Owner: Hillside (International Sports) ENC |
Is bet365 legal in Canada?
When I bet with bet365, I know that safety is one thing I don’t have to worry about. Like all sportsbooks we cover at MansionBet, bet365 is legal in Canada. Additionally, bet365 is arguably the most reputable sportsbook in the world.
I don’t trust bet365 just because of its reputation though. bet365 uses Transport Layer Security (TLS) to encrypt all data sent to and from the site. This includes your personal information, transaction details, and the transactions themselves. TLS encryption is the most up-to-date security protocol in the market. It is used by banks, governments, and data protection firms all over the world.
Is bet365 Legal in Ontario?
bet365 is legal in Ontario. In fact, it was one of the first bookmakers to get a sports licence from iGaming Ontario. The bet365 Ontario site has been available legally since the Ontario sports betting market officially went live in April 2022.
bet365’s best sports features
Some of the features we know and love today at various sportsbooks all around the world, we pioneered by bet365. The bet365 Bet Builder is a good example of this, as bet builders and single-game parlay tools are now available at almost all the best sportsbooks in Canada.
Despite the increased competition, bet365 still has some of the best sportsbook features on the market. Let’s go over them here.
bet365 Bet Builder
The bet365 Bet Builder tool allows you to create your own unique single-game parlays based on how you think a game will play out. You can add up to 12 markets on one betslip. I think soccer and basketball fans will get the most out of this feature, but it’s available for many sports.
bet365 Live Betting
Live betting with bet365 Sportsbook is easier and more fun than at almost any other betting site. The bet365 live betting platform is intuitive and eye-catching. bet365 also has very competitive live betting odds, so your live bets are also high-value ones.
bet365 Early Cash Out / Early Payouts
The bet365 early cashout feature allows you to cut your losses and get some money back if a bet is not going your way. With the early payout feature, you can cash-in early on a single bet or parlay before your luck turns bad.
bet365 Live Streaming
Both the bet365 app and sports betting site allow you to watch tennis, golf, soccer, darts, basketball, and loads of other sports while you bet. This feature is a great way to keep track of the matches you have bets on. The streams are also just to watch even if you are not betting.
bet365 Sports Coverage
bet365 Sportsbook is best known for its soccer betting market, but The Beautiful Game is far from the only sport you can bet on with bet365. In total, bet365 has close to 40 unique sports available to bet on in Canada. This means you can bet on everything from the NFL, NBA, esports, and everything in between.
Soccer
Soccer betting is bet365’s bread and butter. Whether you like to bet on the English Premier League, Major League Soccer, or some obscure league across the world, you are guaranteed to find the bet you want to place with bet365.
Basketball
According to iGaming Ontario, NBA betting is the most popular betting market in Ontario. Whether you are in Ontario or elsewhere in Canada, you can bet on the NBA, EuroLeague, NCAA, and dozens of other basketball competitions with bet365.
Hockey
The NHL is arguably the most popular sports league in Canada. bet365’s NHL betting market is a little smaller than the best NHL sportsbooks, but it’s still better than most options in Canada, with solid alternative puck lines for every NHL game. The site also has a strong selection of foreign hockey leagues and international competitions, such as the Ice Hockey World Championships.
bet365 Betting Markets & Types of Bets Available
As much as I like having plenty of sports available to bet on, my favourite thing about bet365’s sports coverage is how deep its markets are.
Instead of just having the basic moneyline betting, over/under, and points spread markets, bet365 has a wide variety of props, parlay bets, and alternative lines available for each sport.
bet365 Betting Markets:
- Moneyline betting: Bet365 offers a ton of moneyline bets. This is a simple wager on which team is going to win. It’s one of the most basic options.
- Spread betting: Spread betting is extremely popular, especially in NFL gambling. It makes it easier to bet on either side when gambling.
- Total betting: This wager type is on the combined scoring of the two teams in any game. Bet365 will set a line and you can bet if the game will go over or under.
bet365 Types of Bets Available
- Parlays: Parlays are famous as you can combine multiple bets to increase your payout. However if just one bet misses, you’re entire ticket is done.
- Props: These bets are on the performance of individual players or any market not related to the final score.
- Futures: These bets are on season-long outcomes such as who will win the championship that year.
- Live: Live bets are wagers on contests which have already started. Bet365 will update the lines constantly, giving gamblers the chance to put money down.
bet365 App
Out of all bet365’s great features, I think the one I like the most is its app. For one, it actually has an app that you can download on iOS and Android devices. A lot of Canadian sportsbooks only have mobile betting sites and no betting apps.
Another thing I really like about the bet365 app is how easy it is to use. The entire process of downloading the app, creating my account, and placing my first bet took just a few minutes.
Finding bets, using the bet365 Bet Builder and its other features, and withdrawing my winnings was equally as easy as creating my account with the app.
bet365 Casino
Like most of the best Canadian sports betting sites, bet365 Sportsbook also has a solid online casino for Canadian players to enjoy.
The bet365 casino has hundreds of online slots and table games–such as blackjack, roulette, and baccarat. The site also has a live casino section where you can play live dealer poker, live blackjack, fun live game shows, and dozens of other top live casino games. All bet365 casino games are available 24/7 through your bet365 Canada account.
How to open an account on bet365
Whether you are using the bet365 Sportsbook app or betting site, creating your account is a super simple process. All you need to do is fill out a simple registration form, verify your identity, and make a first deposit.
The process is similar to at most other Canadian betting sites, but I found it to be a little more streamlined than most. The whole sign-up process took less than 15 minutes.
Steps to open an account on bet365
If you are still unsure of how to create a bet365 account, just follow this simple step-by-step guide:
- Step 1 - Go to the bet365 Website: Use any of the links in this bet365 Canada review to go to the official bet365 website.
- Step 2 - Select “Log In”, then “Sign Up” to Create Your Account: Select the “Log-in” button on the top-right hand side of the screen, then “Sign Up” to start the bet365 registration process.
- Step 3 - Fill out the bet365 sign up form: Enter your name, email, date of birth, address, occupation, and other requested personal information. You will also have to create a unique bet365 username and strong password for your account.
- Step 4 - Verify your identity: If your identity is not automatically verified, follow the steps provided to upload a copy of your government identification and any other requested documents.
- Step 5 - Make a deposit and start betting: Once your identity is verified, you can make a deposit and place your first bet! Just pick your preferred payment method, make your first deposit, then browse the betting markets for a bet you like.
bet365 deposits and withdrawals
As soon as you fill out the bet365 sign-up form, you will be prompted to make your first deposit. bet365 has a solid amount of payment methods available for you to use compared to other Canadian sportsbooks. All deposit methods are instant.
For withdrawals, bet365’s options are just as impressive. I also really like how fast bet365 withdrawals are. No matter what method you use, you should expect to get your winnings in less than one business day.
Payment Method |
Minimum Deposit Amount |
Maximum Deposit Amount |
Deposit Speed |
Minimum Withdrawal Amount |
Maximum Withdrawal Amount |
Withdrawal Speed |
Visa |
$10 |
$50,000 |
Instant |
$10 |
$40,000 |
0-4 hours |
MasterCard |
$10 |
$50,000 |
Instant |
$10 |
$40,000 |
0-4 hours |
Maestro Card |
$10 |
$50,000 |
Instant |
$10 |
$40,000 |
0-4 hours |
Interac |
$10 |
$10,000 |
Instant |
$10 |
$10,000 |
0-4 hours |
Apple Pay |
$10 |
$10,000 |
Instant |
N/A |
N/A |
N/A |
PayPal |
$40 |
$12,500 |
Instant |
$20 |
$12,500 |
0-4 hours |
paysafecard |
$10 |
$400 |
Instant |
N/A |
N/A |
N/A |
Instadebit |
$10 |
$20,000 |
Instant |
$10 |
$20,000 |
0-4 hours |
Bank Transfer |
$10 |
$8,000 |
Instant |
$10 |
$50,000 |
0-24 hours |
bet365’s customer service
Customer support is one thing I think bet365 Sportsbook could do better. The site’s FAQ page is top-tier, but the 24/7 live chat and email support options are fairly standard.
Responses are also pretty. Sometimes the live chat connects you to someone quickly who can help you with all your issues. Other times you have to wait a while and the representative ends up asking you to send an email instead.
Unfortunately, it’s not just me who feels this way. I’ve seen other bet365 review articles highlighting the same weakness. Hopefully this is something bet365 addresses soon.
Customer Support | bet365 Contact |
Live Chat | Available 24/7 |
X (Twitter) | @bet365ca |
support-eng@customerservices365.com | |
Phone | N/A |
Frequently asked questions about bet365
Is bet365 available in Canada?
Yes! bet365 is available and legal to play all throughout Canada. Just keep in mind that if you are in Ontario, you have to use the specific bet365 Ontario site.
Is bet365 legit?
bet365 Sportsbook is absolutely legit. It has over 20 years of experience and one of the biggest reputations in the world. bet365 Ontario and the general bet365 site are licensed, legal, and use all the top safety features to keep your information safe.
How does bet365 payout compared to other sites?
bet365 betting odds are very competitive with other top Canadian sports betting sites. You should expect to find good value and get fair payouts on all your wagers with bet365.
Do you get taxed on bet365 in Canada?
As with all betting sites in Canada, your bet365 winnings are not taxed. Canadians are not required to pay taxes on sports betting winnings unless you are a professional sports bettor.
Is it hard to withdraw money from bet365?
Withdrawing your winnings from bet365 is a very easy process. You can make bet365 withdrawals with Visa, MasterCard, Interac, PayPay, Instadebit, and via bank transfer. All methods, except bank transfers, are processed in just a few hours.
How do I sign up for bet365 Canada?
To create your bet365 Canada account, just download the bet365 app or go to the official site. Select “Log In”, then “Join Now” and fill out the sign up form. Finally, just make a deposit and start betting.
Does bet365 have live betting?
Yes! Live betting is actually one of bet365’s best features. bet365 has a huge live betting market for the biggest sports and an attractive user interface that makes placing live bets super simple.
What is the minimum deposit for bet365?
Bet365 requires a minimum deposit of at least $10 for most of its payment methods. Bank transfers have a higher limit of $75.
bet365 conclusions
bet365 is one of the best sportsbooks in Canada. Its soccer betting markets, Bet Builder, and live betting features are unmatched. The bet365 app is also hard to beat.
If you are a soccer bettor, I would not recommend any other sportsbooks over bet365. Even if you aren’t much of a soccer fan, bet365 has a lot to offer. It is definitely worth giving it a try.
- Canadian Betting Sites
- Bet365 Sportsbook